Terms of Service

Effective Date: July 3, 2026  |  Last Updated: July 3, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Hangry Joe's ("we," "us," "our," or the "Company"), governing your access to and use of the Hangry Joe's website at hangryjoes-new.click, including all content, features, functionality, and services offered through the Site (collectively, the "Services").

By visiting the Site, creating an account, placing an order, subscribing to our newsletter, or otherwise using any part of our Services, you expressly agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" shall refer to both you and that entity.

You affirm that you are at least eighteen (18) years of age, or if you are between the ages of thirteen (13) and seventeen (17), that you are using the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Our Services are not intended for children under the age of thirteen (13), and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

We reserve the right to modify, update, or replace these Terms at any time. Continued use of the Site following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Description of Services

Hangry Joe's is a food service business operating in the United States, providing customers with access to an online platform through which they may browse our menu offerings, place food orders, schedule deliveries or pickups, participate in promotional activities, and engage with other features as may be made available from time to time.

Our Services include, but are not limited to:

• Online food ordering and payment processing via our website;
• Delivery and/or carry-out food services;
• Loyalty programs, promotions, and special offers;
• Customer account registration and management;
• Menu viewing, nutritional information, and allergen disclosures;
• Customer support communications;
• Email newsletters and marketing communications (with your consent).

We reserve the right, in our sole discretion, to modify, suspend, or discontinue any aspect of our Services at any time with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services.

Availability of menu items, prices, promotions, and delivery areas may vary depending on your location and time of order. We make no guarantee that all menu items displayed on the Site will be available at all times. Product descriptions, photographs, and nutritional information are provided for general informational purposes only and may not perfectly represent the actual product you receive.

3. User Accounts and Registration

Certain features of our Services may require you to create an account with Hangry Joe's. When registering for an account, you agree to provide accurate, current, and complete information and to keep your account information updated at all times. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password.

You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to comply with this obligation.

We reserve the right to suspend or terminate your account at our sole discretion if we determine that you have violated these Terms, engaged in fraudulent activities, or for any other reason we deem appropriate. You may not transfer your account to any other person or entity without our prior written consent.

4. User Obligations and Prohibited Activities

By using our Services, you agree to comply with all applicable federal, state, and local laws and regulations, including but not limited to the Federal Trade Commission Act, applicable consumer protection laws, and any state-specific regulations governing e-commerce and food service.

You agree that you will not:

• Use the Site or Services for any unlawful, fraudulent, or unauthorized purpose;
• Submit false, misleading, or inaccurate personal information or payment details;
• Place fraudulent orders or engage in any form of order manipulation;
• Attempt to access areas of the Site or our systems that you are not authorized to access;
• Use automated tools, bots, scrapers, or similar technologies to access, collect, or copy data from the Site without our prior written consent;
• Interfere with or disrupt the integrity or performance of the Site or the data contained therein;
• Reverse engineer, decompile, or otherwise attempt to discover the source code of any software used in our Services;
• Transmit any viruses, malware, or other malicious code to or through the Site;
• Engage in any conduct that could damage, disable, overburden, or impair the Site or servers or networks connected to the Site;
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity;
• Collect or harvest any personally identifiable information from the Site without authorization;
• Use the Services to send unsolicited commercial communications (spam);
• Post, upload, or transmit any content that is defamatory, obscene, abusive, hateful, or otherwise objectionable;
• Violate any applicable export control laws or regulations;
• Use the Services in any manner that infringes upon the intellectual property rights or other rights of any third party.

We reserve the right to investigate any suspected violations of these Terms and to take appropriate legal action, including but not limited to reporting such conduct to law enforcement authorities, terminating your account, and pursuing civil remedies.

5. Ordering, Payment, and Pricing

5.1 Placing Orders

When you place an order through our Site, you are making an offer to purchase food products and/or services subject to these Terms. We reserve the right to accept or reject your order at our sole discretion. An order is only considered accepted once you receive a written confirmation from us via email or notification through the Site.

All orders are subject to availability. In the event that an item you ordered is unavailable, we will notify you as soon as practicable and, where applicable, offer you a suitable alternative or issue a refund for the unavailable item.

5.2 Pricing

All prices listed on the Site are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices are subject to change without notice. The price applicable to your order will be the price displayed at the time you complete your purchase.

We make reasonable efforts to ensure that prices displayed on the Site are accurate. However, in the event of a pricing error, we reserve the right to cancel your order and provide you with a full refund, or to contact you and give you the option to proceed with the corrected price.

5.3 Payment

We accept various forms of payment as displayed on our Site at the time of checkout, which may include major credit cards, debit cards, and other electronic payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order, including taxes, delivery fees, and any applicable service charges.

All payment transactions are processed through secure third-party payment processors. We do not store your full payment card information on our servers. We are not responsible for any errors or failures of third-party payment processors.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you have concerns about your order, please contact us at [email protected] as soon as possible. We will evaluate refund or replacement requests on a case-by-case basis in accordance with applicable consumer protection laws.

6. Delivery and Pick-Up

Delivery availability, timing, and geographic coverage are subject to change and may be limited based on your location. Estimated delivery times are provided for convenience only and do not constitute a guarantee. Delays may occur due to high order volumes, weather conditions, traffic, or other factors beyond our control.

If you select pick-up, you are responsible for collecting your order within the designated time window. Orders not collected within a reasonable time may be discarded, and refunds will not be issued for uncollected orders except at our sole discretion.

Risk of loss and title for food items passes to you upon delivery or your collection of the order. We are not responsible for any loss, damage, or deterioration of food products after delivery or collection.

7. Food Allergen and Nutritional Information

We make reasonable efforts to provide accurate allergen and nutritional information on our Site. However, food products may contain or come into contact with allergens during preparation and cooking. We cannot guarantee that our products are free from any specific allergen. It is your responsibility to review all ingredient and allergen information carefully before placing an order.

If you have a food allergy, intolerance, or dietary restriction, please contact us directly before placing your order. We do not accept liability for any allergic reactions or adverse health effects resulting from consumption of our food products where you failed to review the available allergen information or failed to inform us of your requirements.

8. Intellectual Property Rights

All content, materials, and intellectual property on or made available through the Site, including but not limited to text, graphics, logos, photographs, images, audio and video clips, menu designs, software, and the overall look and feel of the Site (collectively, "Content"), are owned by or licensed to Hangry Joe's and are protected by applicable United States federal and state intellectual property laws, including copyright, trademark, trade dress, and trade secret laws.

The Hangry Joe's name, logo, and all related marks are trademarks or service marks of the Company. You may not use any of our trademarks without our prior written consent. Nothing in these Terms grants you any license or right to use any trademark, logo, or trade name displayed on the Site.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with placing orders and using our Services. You may not copy, reproduce, distribute, transmit, publish, display, perform, modify, create derivative works from, or otherwise exploit any Content without our prior written consent.

If you believe that any content on our Site infringes your intellectual property rights, please contact us at [email protected] with detailed information about the alleged infringement. We will investigate all properly submitted notices and respond in accordance with applicable law, including the Digital Millennium Copyright Act (DMCA).

9. User-Generated Content

If you submit, post, or otherwise make available any reviews, ratings, comments, feedback, suggestions, photographs, or other content ("User Content") on or through our Site or related social media platforms, you grant Hangry Joe's a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media or format.

You represent and warrant that you own or have the necessary rights to submit the User Content and that the User Content does not infringe the intellectual property rights, privacy rights, or any other rights of any third party. You agree that you will not submit User Content that is unlawful, defamatory, obscene, harassing, threatening, fraudulent, or otherwise objectionable.

We reserve the right, but not the obligation, to monitor, edit, or remove any User Content at our sole discretion and without notice to you.

10. Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Hangry Joe's. These links are provided solely for your convenience and do not imply any endorsement, sponsorship, or recommendation by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the terms and privacy policies of any third-party websites or services you visit. We shall not be liable for any damages or losses arising from your use of any third-party websites or services.

11. Disclaimers

12. Limitation of Liability

13. Indemnification

You agree to defend, indemnify, and hold harmless Hangry Joe's and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Site or Services in any manner not expressly authorized by these Terms;
• Your violation of any applicable law, rule, or regulation;
• Your infringement of any intellectual property or other rights of any third party;
• Any User Content you submit, post, or transmit through the Site;
• Your misrepresentation of any information provided to us;
• Any fraudulent, abusive, or otherwise harmful or inappropriate activity by you.

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in connection with our defense of such matter. You agree not to settle any such matter without our prior written consent.

14. Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into and forms a part of these Terms by reference. By using our Services, you consent to our collection and use of your personal information as described in our Privacy Policy.

Our practices are designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, the FTC Act, and other applicable federal and state privacy regulations in the United States. For more information about your privacy rights, please review our Privacy Policy or contact us at [email protected].

15. Governing Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or related to these Terms or your use of our Services shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Hangry Joe's is registered and operates, without regard to its conflict of law provisions.

To the extent any dispute is not subject to binding arbitration as provided in Section 16, you consent to the exclusive jurisdiction of the federal and state courts located within the applicable United States jurisdiction and waive any objection to the laying of venue of any such proceedings in such courts.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or any transactions contemplated herein.

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact us at [email protected] and attempt to resolve the dispute informally by providing a written description of your complaint, the relief you seek, and your contact information. We will attempt to respond and resolve the dispute within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within this period, either party may proceed to formal dispute resolution as set forth below.

16.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF OUR SERVICES, OR YOUR RELATIONSHIP WITH HANGRY JOE'S THAT CANNOT BE RESOLVED INFORMALLY SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES THEN IN EFFECT.

The arbitration shall be conducted in English and shall take place in the state where Hangry Joe's is registered and operates, or at such other location as mutually agreed upon by the parties. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own costs and fees in connection with the arbitration, except as otherwise required by applicable law or AAA rules. The arbitrator may award any individual relief that a court could award, consistent with these Terms.

16.3 Class Action Waiver

YOU AND HANGRY JOE'S EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND HANGRY JOE'S EACH WAIVE ANY RIGHT TO A JURY TRIAL AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

16.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

17. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use our Site or Services. We reserve the right, at our sole discretion, to suspend or terminate your access to all or any part of the Site and Services at any time, with or without cause, with or without notice, and without liability to you.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination, your right to use the Services will immediately cease.

Upon termination of your account or access to the Services for any reason, all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification obligations, dispute resolution provisions, and governing law.

18. Changes to Terms

We reserve the right to modify, revise, or update these Terms at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We may also notify you of material changes by sending an email to the address associated with your account or by posting a prominent notice on our Site.

Your continued use of the Site or Services after any changes to the Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site and Services immediately.

We encourage you to review these Terms periodically to stay informed of any updates. Archived versions of prior Terms may be made available upon written request to [email protected].

19. Electronic Communications

By using our Site and Services, you consent to receiving electronic communications from Hangry Joe's, including but not limited to emails relating to your orders, account information, promotional offers, and updates to our policies. You agree that all notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you opt in to receive marketing communications, you may opt out at any time by following the unsubscribe instructions included in each marketing email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional and administrative emails related to your account and orders.

20. Force Majeure

Hangry Joe's shall not be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or public health emergencies, government orders or restrictions, labor disputes, supply chain disruptions, civil unrest, acts of terrorism, power outages, internet service disruptions, or any other event beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, we will provide you with notice as soon as reasonably practicable and will make commercially reasonable efforts to resume normal operations as soon as possible. During the duration of a Force Majeure Event, our obligations under these Terms shall be suspended to the extent affected by such event.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements, policies, or notices expressly incorporated herein by reference, constitute the entire agreement between you and Hangry Joe's with respect to your use of the Site and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter herein.

No waiver by Hangry Joe's of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

22. Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

The parties agree that the court or arbitrator should endeavor to give effect to the parties' intentions as reflected in the challenged provision to the greatest extent possible, and the remaining provisions of these Terms shall be construed accordingly. The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction.

23. Waiver

No failure or delay by Hangry Joe's in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise of that right, power, or remedy or the exercise of any other right, power, or remedy.

24. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. Any purported assignment in violation of this provision shall be null and void. Hangry Joe's may freely assign, transfer, or delegate its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.

25. No Third-Party Beneficiaries

These Terms are for the sole and exclusive benefit of you and Hangry Joe's. Nothing in these Terms, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms, except as expressly set forth herein.

26. Headings

The section headings used in these Terms are for convenience of reference only and shall not affect the interpretation or construction of these Terms.

27. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, our Services, or any aspect of your experience with Hangry Joe's, please do not hesitate to contact us using the information below:

We will make every effort to respond to your inquiries in a timely and professional manner. For matters related to orders, billing disputes, or account issues, please include your order number and account information in your message to help us assist you more efficiently.

These Terms of Service were last updated on July 3, 2026. Hangry Joe's reserves the right to update or modify these Terms at any time. Please check this page regularly for the most current version.